Friday, April 24, 2009

Dear American Airlines: Save the Drama for Obama

It's 2:17am. I write to you now from the Best Western Airport Hotel and Casino.

American Airlines can S a D. It is now, along with Delta, on my shit list.

In the last 6 weeks I have been on 8 planes, in 12 airports, and not once had a layover or delay...until now. And it's been more hardcore than I could have imagined.

I think you all know I have bad luck with flying. And while I always brace myself for some drama and foolishness, my recent rash of good luck on international journeys had me hopeful. Besides, my desire to get to the islands was so great, I figured I could will the airline into functioning normally.

Apparently, not.
It started off smoothly, although the Metrocard machine ate the $5 I inserted for my AirTrain ticket. I shook it off, trying to maintain the relaxed vibe I'd cultivated in my time down under. A seemingly long line at security actually moved quite quickly, and my 3-oz. bottles of lotion and shampoo were FDA approved. I only had an hour before my flight, so I did what any normal person does when they have time to kill: read 'Twilight' at the newsstand. Everything seemed aces until 4:35--the boarding time--rolled around.
"Ladies and gentlemen, there seems to be a problem with the fuel pump, and maintenance is checking now. We don't know how long it'll be, but we should find out shortly. Boarding will not take place now."
Ruh-roh.

When they don't know what's up or how long it'll take to handle a scandal, it's never a good sign. 20 minutes later, chick explains that there will be an hour delay, making it impossible for me to make my connecting flight.
How will I get my groove back now???? I thought as I waited on line to talk to the attendant. Just then, another voice came over the PA, telling us a new plane would be needed, and we wouldn't be leaving until 9:15.

Current time: 6:05.
Awesome.

We finally get going at 10pm, and upon landing, a flight attendant informs us that there is a problem getting the door to the aircraft open, and asked for our patience. A chorus of moans ensued, and I had visions of the weird guy across from me staring at me with glowing red eyes before mauling me with his bare hands.

Airlines are so fucking annoying. You pay them alot of money. They make you show up ridiculously early and tell you it's for your own good. This you do after packing a bag so strategically that you'd have to be part terrorist to make it work. Then they make you wait on crazy lines and treat you like an unwanted third-marriage step-child by people who don't like their jobs, and then force you to take off items of clothing as they judge your sketch factor. If you make it through all this, it is their job to provide an aircraft and take you to a destination at a time that they've set, no less. But time after time, they disappoint and screw it up, providing lame excuses and no remorse.

Reminds me of every relationship I've ever had.

So now it's almost 2:30 am and I have 6 hours until my 40-minute flight to St. Croix. I'm going to take a quick shower and get some quick zzz's and hope there are no bedbugs. I will step off the plane bleary-eyed and confused, and demand a mojito. After a couple of those, this American Airlines debacle will be a distant memory.

Until then, I rant.

2 comments:

JJS III said...

This almost makes me glad that I've never been on a plane to anywhere but Boston...

Bernice L. McFadden said...

You are hilarious and brilliant. Write on...